Privacy policy

Identification and Publication

This website has been published by URGO Sp. z o. o. in Warsaw (postcode 02-305), Aleje Jerozolimskie 142B, registered with the National Court Register maintained by the District Court for the Capital City of Warsaw, XIII Economic Department under the KRS number 0000060390, having NIP: 1132330835, REGON: 013276500, with a share capital of 189,240 PLN.


URGO Sp. z o. o. with its registered office in Warsaw (postcode 02-305) at Aleje Jerozolimskie 142B.

Intellectual Property

All graphic elements, structure and content of the URGO Sp. z o. o. website are protected by copyright laws, trademark regulations, patent laws and laws governing image ownership. They are fully owned by the company or its partners. The use of this website is only permitted for private purposes.

Reproduction of any page from this website for use outside of or beyond its original context, or inclusion of any page in another website, is strictly prohibited.

Personal Information

In order to respond to messages and requests, certain data is required, which is processed and collected through this website by URGO Sp. z o. o. The only recipient of your information will be URGO Sp. z o. o. for the purposes described above.

In accordance with the modified legal provision 78-17 of January 6, 1978, relating to information technology, files and civil liberties, you have the right to access and correct any information concerning you, as well as the right to object to the processing of this information. To exercise this right, please write to:

URGO Sp. z o.o., Aleje Jerozolimskie 142B, 02-305 Warsaw or by email:

Personal data Collection

Personal data is collected directly from users when they register using a contact form.

Personal data controller

The controller of personal data is URGO Sp. z o. o. with its registered office in Warsaw, Aleje Jerozolimskie 142B, 02-305 Warsaw.


We process personal data in accordance with GDPR through our contact form for the following purposes:

  • managing and sending emails or newsletters along with direct marketing to users who have given their consent on the basis of Art. 6(1)(a) of GDPR;
  • managing, processing, and responding to questions, inquiries, and requests from users on the basis of Art. 6(1)(b) of GDPR,
  • managing and processing requests for access, correction, or deletion of data, objects, or processing limits on the basis of Art. 6(1)(c) and (f) of GDPR.

Accuracy and updating of data

Users providing information must ensure that such information is accurate and up to date. By submitting the form, users declare and warrant that they have read and understood this Policy and agree to comply with its terms.


The personal data we collect will not be disclosed to third parties for commercial purposes under any circumstances. However, it may be transferred to technical suppliers involved in achieving the above purposes and to employees of the Controller who need to have access to the data to achieve the above purposes.

Data retention periods

Your personal data will be kept and used for the period provided for by applicable law, until the expiration of claims or until the withdrawal of consent. Therefore, the collected personal data will be deleted in the event of the occurrence of one of the following events:

  • expiration of the retention period; the exercise of the right to deletion by the user in accordance with applicable regulations and procedures described in point 7 below.

Confidentiality and honesty

We implement security measures required to protect the confidentiality and integrity of personal data processed by us. However, we cannot guarantee that these measures will completely prevent the disclosure of personal data and we will not be held liable for any security breaches, particularly in cases of fraudulent third-party activity or in the event of a security breach by the user. We do not intend to transfer personal data to countries that do not provide an adequate level of protection, in accordance with applicable legislation.

Right of data subjects

The user has the right to withdraw their consent at any time by sending a statement of withdrawal of consent, without affecting the lawfulness of processing based on consent before its withdrawal.

Under the applicable regulations, users have the right to request access to their personal data, to correct or delete them, and to restrict their processing. Users may also object to the processing of their personal data for direct marketing purposes, but the right to object cannot be exercised if there are overriding legitimate grounds for processing, including the establishment, exercise or defence of legal claims and interests.

Users can exercise these rights at any time, without giving any reasons, by using the contact form on our website or by sending their request to URGO sp. z o. o. , Aleje Jerozolimskie 142B, 02-305 Warsaw, attaching proof of their identity.

Users have the right to lodge a complaint with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw, against the actions of the Administrator.

No actions will be taken against the User involving automated decision-making, including profiling.


Cookies are small files that allow us to compare new and previous user visits, understand how users interact with our website, and provide data that will allow us to improve the user experience in the future. Cookies do not transmit personal information about the user, and no identifiable data is stored. If you want to avoid storing cookies, you should change your browser settings and delete all cookies from the history of visited websites. To avoid interfering with the cookie policy, simply continue using the website.

For more information about cookies, visit the website

Types of cookies required

Cookies are necessary to navigate the website and to use parts of the service that require logging in. Without cookies, some services could not be provided, such as contest forms.

By using our website, you agree to have cookies placed on your device.


Cookies collect information on how users use the website, such as which pages they visit most frequently and where they encounter problems. Cookies do not collect information that would identify the visitor. All collected information is anonymous and used only to improve the website’s performance.

By using our website, you agree to have cookies placed on your device.


Cookies allow the website to remember choices made by visitors (such as username, language or region of connection), thus providing more tailored services. For example, the NIVEA BABY website adapts its content based on the age of the child selected by the user. Cookies may also be used to remember changes made to text size, font, and other customizable parts of the website. Cookies may be used for website personalization, but they can also be used to offer more relevant advertising.

By using our website, you agree to have cookies placed on your device.

How to manage cookie files on PC computers

If you allow our website to use cookies, make sure they are enabled in your browser. To do this, follow these steps:

Google Chrome

Click on the menu on the browser toolbar and select “Settings”. Click “Show advanced settings” and select “Content settings” in the “Privacy” tab. Now select “Allow local data to be set”.

Microsoft Internet Explorer 6.0, 7.0, 8.0, 9.0

Click on “Tools” at the top of the browser window and select “Internet Options”, then click on the “Privacy” tab. Make sure your privacy level is set to “Medium” or below to enable cookies in the browser. Settings above the medium level will disable cookie support.

Mozilla Firefox

Click on the “Firefox” button (in Windows XP, click on the “Tools” menu) at the top of the browser window and select “Options”. Then select the “Privacy” panel. From the “Firefox will” dropdown menu, select “Use custom settings for history”. Check the box next to “Accept cookies”.


Click on the “Menu” at the top of the browser window and select “Settings”. Select “Preferences” and go to the “Advanced” tab. Select “Accept cookies”.


Click on the gear icon at the top of the browser window and select “Preferences”. Click on “Security”. In the “Accept cookies” area, select “Only from sites you navigate to”.

How to manage cookie files on Mac computers

If you allow our website to use cookies, make sure they are enabled in your browser. To do this, follow these steps:

Microsoft Internet Explorer on Mac OS

Click on the “Explorer” button at the top of the browser window and select “Preferences”. Scroll down until you see “Cookies”. Select “Never ask”.

Safari on Mac OS

Click on “Safari” at the top of the browser window and select “Preferences”. Click on “Security”, then “Accept cookies”. Select “Only from sites you navigate to”.

Mozilla and Netscape on Mac OS

Click on “Mozilla” or “Netscape” at the top of the browser window and select “Preferences”. Scroll down until you see cookies under “Privacy & Security”. Select “Accept cookies from sites only”.